Privacy policy
Privacy Policy for TSM Investments
Effective Date: October 26, 2024
Introduction
TSM Investments ("TSM," "we," "us," or "our") is committed to safeguarding your privacy. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and protection of information collected through our website, services, and related applications. By using our services, you agree to the practices described in this policy. If you do not agree to these terms, please discontinue use of our services.
1. Information We Collect
1.1 Personal Information: When you register or use TSM, we may collect personal information such as your name, email address, contact details, payment information, government-issued identification, and other required data. This information helps us verify your identity, process transactions, and comply with legal obligations.
1.2 Transaction Data: TSM collects information about your transactions and investment activities, including asset holdings, trading history, order details, and payment transactions. This data is necessary to facilitate trading operations, ensure security, and provide efficient support.
1.3 Usage Data: We may collect data on your interactions with our platform, including pages visited, features used, IP address, device information, browser type, access times, and referral sources. Usage data helps us improve the user experience and maintain the functionality of our services.
1.4 Cookies and Tracking Technologies: TSM uses cookies, pixels, and similar technologies to track user behavior and personalize services. Cookies enable us to remember user preferences, secure accounts, and analyze site traffic. You may disable cookies in your browser settings; however, certain features may not function optimally.
2. How We Use Your Information
2.1 To Provide and Maintain Services: TSM uses collected information to verify identities, facilitate transactions, secure accounts, and provide customer support. Personal information is essential for complying with anti-money laundering (AML) and Know Your Customer (KYC) regulations.
2.2 To Improve User Experience: Usage data and cookies help us understand user preferences, optimize functionality, and develop new features. Insights derived from this data enable us to offer an enhanced user experience.
2.3 Marketing and Communications: With your consent, we may send you promotional content, newsletters, and product updates. You can opt-out of marketing communications at any time through your account settings or by contacting TSM support.
2.4 Compliance and Legal Obligations: We may use personal data to comply with applicable laws, such as anti-money laundering regulations, tax obligations, and recordkeeping requirements. Additionally, we may share information with law enforcement or regulatory agencies as required by law.
3. How We Share Your Information
3.1 Service Providers: TSM may share information with third-party service providers that assist in transaction processing, data storage, and customer support. These service providers are contractually obligated to protect your information and may only use it for the purposes specified by TSM.
3.2 Legal and Regulatory Disclosures: TSM may disclose personal information to comply with legal obligations or in response to lawful requests by public authorities. This includes sharing information with regulators, courts, or government agencies as required by law or in connection with ongoing legal processes.
3.3 Business Transfers: In the event of a merger, acquisition, or sale of assets, TSM may transfer personal information as part of the transaction. We will notify users of any significant changes to privacy practices following a business transfer.
4. Data Security
4.1 Security Measures: TSM employs industry-standard encryption, secure storage, firewalls, and access control measures to protect your information. We regularly review our security protocols to prevent unauthorized access, alteration, or destruction of data.
4.2 User Responsibility: Although TSM strives to protect your data, no method of transmission over the internet is entirely secure. We urge users to safeguard their accounts by using strong passwords, enabling two-factor authentication, and reporting any suspicious activity.
5. Data Retention and Deletion
5.1 Retention Period: TSM retains personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including regulatory compliance, recordkeeping, and dispute resolution.
5.2 Data Deletion: Users may request deletion of personal data by contacting our support team. Certain information may be retained to comply with legal obligations, enforce agreements, or resolve disputes, even after the deletion request.
6. User Rights and Choices
6.1 Access and Correction: Users may access and update personal information via account settings. We encourage users to keep information accurate and current.
6.2 Opt-Out of Marketing: Users have the right to opt out of receiving marketing communications by following the opt-out instructions in emails or by adjusting communication preferences in their accounts.
6.3 Data Portability: Users may request a copy of their personal data in a structured, commonly used format. TSM will provide this information subject to verification of identity and legal limitations.
6.4 Privacy Rights in Your Jurisdiction: Depending on your location, you may have additional rights regarding your personal data. TSM will comply with applicable privacy laws regarding requests for access, rectification, or deletion of personal information.
7. Children's Privacy
TSM does not knowingly collect information from individuals under 18. If we discover that we have collected information from a minor without verification of parental consent, we will take steps to delete the information promptly. If you believe we might have any information about a minor, please contact us.
8. Third-Party Links
Our platform may contain links to external websites or services that are not operated by TSM. This Privacy Policy applies solely to information collected by TSM, and we are not responsible for the privacy practices of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.
9. International Data Transfers
TSM may process and store your personal data on servers located outside of your home country. By using our services, you consent to the transfer, storage, and processing of your data in countries where privacy laws may differ from your jurisdiction.
10. Changes to This Privacy Policy
TSM may update this Privacy Policy to reflect changes in our practices, technology, or legal requirements. We will post any modifications on this page and encourage users to review the policy periodically. Your continued use of TSM following the effective date of changes constitutes acceptance of the revised policy.
11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at privacy@teslasharemarkets.com or by mail at:
TSM Investments
1 Tesla Road, Austin, TX 78725
Last Updated: October 26, 2024